My favorite quote. The Author the most relevant "thinker" of our modern time in my opinion. His stuff is both current and timeless which in marketing is something to be impressed by if you ask me. He reminds me of Einstein with his precision. His words are as gospel as it gets for me (at the risk of being like this I will move past the quote).
People that know me have heard this. But, I think the Culture of Medicine is sabotaged from two perspectives, never to be authentic again until we change them:
High-Spending Doctors Less Likely to Be Sued, and the Cobra Effect.